Good day to All,
I am an undergraduate in Construction Management of University Tunku Abdul Rahman, Malaysia.
Currently I am doing a write up for project and the title chosen is
THE USE OF 36 CHINESE CLASSICAL STRATEGIES IN ISO 9000 QUALITY MANAGEMENT SYSTEM:CONSTRUCTION/MANUFACTURING INDUSTRY.
Main objective of this posting is to gain some feedback.
Regards

The key issue in a QMS is to get the people comitted. To this extent, many different systems will work (6-sigma, LEAN, 5 s', Quality Circles etc...). As such the 36 strategies is a good idea in that you have interesting backgrounds to get people hooked. My concern would be that 36 'rules' are too many. Psychology shows that most people can learn six or seven things quite quicky, but more are much more difficult to take in. Perhaps you could group the 36 strategies to give six rules?


If it helps, I've spent 25 years working in QMS, EMS, business improvement etc... so drop me a private note with questions if you want.

Welcome to CHF LSW.

First of all. what is a ISO 9000 QUALITY MANAGEMENT SYSTEM?

We all know the 36S, reprinted below. I went through ISO9000 three years ago, renewing it it each year.
ISO9000 is about defining a quality policy, set quality objectives, define the processes you must follow and comply to achieve those objectives. And continuous/continual improvement.

I don't mean to drowse cold water on your fire, but frankly, I can't see how you can apply any of these tricks to get ISO quality certification. If at all, you will compromise quallity! 36S is about being clever and resouceful about getting to a goal, no matter what the quality.

Perhaps you can change it to Sun Tzu's Art of War in ISO QMS, which is more relevant, in my view.


Strategy 1 - Deceive the sky to cross the ocean.
Strategy 2 - Surround Wei to rescue Zhao.
Strategy 3 - Borrow another's hand to kill. (Kill with a borrowed knife.)
Strategy 4 - Make your enemy work while you wait at leisure.
Strategy 5 - Use the opportunity of fire to rob others. (Loot a burning house).
Strategy 6 - Display in the east and attack in the west.
Strategy 7 - Create something from nothing.
Strategy 8 - Secretly utilize the Chen Chang passage. (Pretend to take one path while sneaking down the other. E.g., the Allied invasion of Normandy and the Pas de Calai deception).
Strategy 9 - Watch the fires burning across the river.
Strategy 10 - Knife hidden under the smiling face.
Strategy 11 - Plum tree sacrifices for the peach tree.
Strategy 12 - Walk the sheep home, just because it is there. (Take the opportunity to pilfer a goat.)
Strategy 13 - Disturb the snake by hitting the grass.
Strategy 14 - Borrow another's body to return the soul. (Raise a corpse from the dead).
Strategy 15 - Entice the tiger to leave the mountain.
Strategy 16 - In order to capture, one must let loose.
Strategy 17 - Bait a piece of jade with a brick.
Strategy 18 - Defeat the enemy by capturing their chief.
Strategy 19 - Remove the firewood under the cooking pot.
Strategy 20 - Fish in troubled waters.
Strategy 21 - Slough off the cicada's shell. (False appearances mislead the enemy).
Strategy 22 - Shut the door to catch the thief.
Strategy 23 - Befriend a distant state while attacking a neighbor.
Strategy 24 - Obtain safe passage to conquer the Kingdom of Guo.
Strategy 25 - Replace the beams and pillars with rotten timber.
Strategy 26 - Point at the mulberry and curse the locust.
Strategy 27 - Pretend to be a pig in order to eat the tiger. (Play dumb.)
Strategy 28 - Cross the river and destroy the bridge.
Strategy 29 - Deck the tree with bogus blossoms.
Strategy 30 - Make the host and the quest exchange places.
Strategy 31 - The beauty trap. (The tender trap, use a woman to ensare a man.)
Strategy 32 - Empty city.
Strategy 33 - Let the enemy's own spy sow discord in the enemy camp. (Use double agents.)
Strategy 34 - Inflict injury on one's self to win the enemy's trust.
Strategy 35 - Chain together the enemy's ships.
Strategy 36 - Run away to fight another day. (Escape is the best policy.)

Maybe it is better to have an idea what 36 strategems is about first. 36 strategems in my opinion are not well written, and have lot repetitive ideas.

Thanks for your queries by the way.
ISO 9000 Quality Management System, in short is a generic quality system drafted by International Organisation for Standardisation. The quality management system principles has been adopted by all type and sizes of organisation for their own direct and control of its product and services in a systematic and transparent manner.
The 8 quality managment principles identified that can be used by top managment in order to lead the organisation towards improved performance.
1. Customer Focus, 2. Leadership, 3. Invovlement of People, 4. Process Approach, 5. System Approach to Management,
6. Continual Improvement, 7. Factual Approach to decision Making 8. Mutually Beneficial Supplier Relationships

The above is basically are the principles, for implementation is mainly ISO9001:2000 Which is the requirements comprise of clause 4-Quality Management System, 5-Management Responsibility, 6-Resource Management, 7 Product Realisation and finally 8- Measurement, analysis and Improvement. The space provided is not sufficient for me to elaborate more. Regards

Sun Zi's AoW is not the answer.

Suggest that you examine each of the Chinese Seven Strategic Classics esp. Jiang Tai Gong's Six Strategies.